ApprovedCiscoMemory - Cisco | Cisco Products | Cisco brands | Cisco brands equipments | Cisco Memory Upgrades - ApprovedCiscoMemory.com

Delivery options within the UK & Europe

We ship all stock items for next day delivery via Royal Mail’s Special Delivery service. All shipments are insured. If you prefer to use your own courier, this can be arranged.

UK Orders for stock Items received before 4pm GMT Monday to Friday, will be delivered next working day before 1pm. Orders received for non stock items will be delivered within 7 to 10 working days. We will always keep you informed of your back order status.

EU orders for stock Items received before 1pm GMT Monday to Friday, will be delivered within 3 days using Royal Mail Airsure service.  For the Fast next day European service, we must receive the order and payment before 1pm GMT. If not the order will automatically ship the next business day

Orders received for non stock items will be delivered within 7 to 10 working days.

UK Shipping rates – Via Royal Mail Special delivery		Price
Overnight:		£8
Overnight:	By 10:30am	£18
Overnight:	Saturday	£25

European Shipping Rates – Via Royal Mail Airsure or International service With		Price
UPS standard	2 days	€23
Express saver	next day 5pm	€33

Worldwide Shipping Rates		Price
UPS Standard	3 days	$38
UPS Express	2 days	$46

If you have any queries or would like to arrange a delivery schedule, call 00 44 1202 867 654 or email sales@approvedciscomemory.com to discuss your requirements.

We use Royal Mail’s International service, FedEx and UPS and Interparcel for EU and Global delivery services. Alternatively collection and shipment can be arranged via your carrier’s account.

Warranty
We offer a limited lifetime warranty on all our products

If you have Faulty items under warranty:
email sales@approvedciscomemory.com or call 00 44 1202 867 654 quoting our order number, the purchase date and the product code of the item.  Offer a brief summary of the fault and our team will issue you a RMA number. Refer to our returns policy for further information

Refund policy
Invensys Technology Ltd is committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. In such cases we offer advanced replacement or a refund if the products are returned within 14 days of purchase.

With All purchases, we offer a 14 day cooling off period whereby you can return unopened products you have purchased at your expense. Securely re package the item to ensure it is returned in a re-saleable condition. We also advise you arrange insurance against loss or damage in transit otherwise these could be your responsibility. Please follow our returns procedure set out in the returns policy section

All our products come with a limited lifetime warranty. To replace a faulty product, refer to our returns policy below.

Returns Policy
Invensys Technology Ltd provides a flexible returns process. In all cases, you must request a RMA (Returns Merchandise Authorisation) form from us before you return any items. You can contact us by phone on 00 44 1202 867 654 or email sales@approvedciscomemory.com, requesting a RMA number and the reason for return. Here are the key points to our returns policy.

Please be aware that any discrepancies between your order and the goods received must be flagged within 2 days of receipt of goods

If goods are visibly damaged on receipt, it is very important to sign for the goods as damaged on arrival with the courier and then contact us immediately on 00 44 1202 867 654 or sales@approvedciscomemory.com

We offer a 14 day cooling off period whereby you can return unopened products you have purchased at your expense. Securely re package the item to ensure it is returned in a re-saleable condition. We also advise you arrange insurance against loss or damage in transit otherwise these could be your responsibility.

Ensure our full address is clearly displayed on the outside of the package

20 Queensland road
Bournemouth
Dorset
BH5 2AB
UK

Once the goods have been received, we try to process the return within 10 working days. Whether it is an order cancellation / return or a faulty product, we apply the same rules

The following reasons can invalidate RMA replacement products under warranty:

• The product is not faulty against the information given on the RMA form
• The item has been tampered with or is physically damaged
• With the 14 day cooling off terms, the packaging and seals must remain intact

Payment by credit/debit card
Invensys technology accepts VISA, MasterCard, American Express, Maestro, Solo, Visa Delta and Visa Electron. You can also pay via your Paypal or Google checkout account.  All credit/debit card transactions are completed over a secure server.

Payment by cheque
If you wish to pay by cheque, please note the following:-

Invensys Technology Ltd only accepts cheques in GBP £.

A carriage charge of £5.00 plus VAT (£5.88) will need to be added to the total cost of your order.

Please include with the cheque information the products you wish to order and also the address you would like the items shipped to.

All Cheques must be made payable to Invensys Technology Ltd and sent to: -

Invensys Technology Limited
Unit 13
2 Lansdowne Crescent
Bournemouth
Dorset
BH1 1SA
United Kingdom

Registration number: 06675121
VAT Number:  945 8011 19

Privacy policy
We at www.approvedciscomemory.com are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the SafeBuy Code of Practice.

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order. We do not send random marketing emails to personal email addresses (spam).

The information we hold may include:
Your name
Address
Phone number
Email address
Other information necessary for processing your order

Please note we only use your Credit / Debit card details for payment of the order. We do not store financial information after the transaction is completed. Each visit to purchase will require you to re enter your payment information.

This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.

We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request.

We use cookies to track your behaviour on our site to assist us in tailoring your visit. You can disable cookies in your browser but some of our website functions may then be unavailable to you.

Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.

Complaints
If you do have a complaint about the services and/or products we offer then please email : Karl@approvedciscomemory.com address and clearly mark the message complaint.  
We will normally respond to complaints during the same working day and will always respond within 2 working days